PwC recrute un expert en infrastructure informatique, Sénégal
PwC Cameroon is recruiting for one of its clients based in Cameroon, an IT infrastructure expert.
Mission of the position :
- To ensure quality service delivery through the provision of efficient and effective IT operation, while ensuring conformity with the bank’s laid down procedures/processes ;
- Manage IT risk issues that arise in daily activities at the branch level ;
- To ensure that all servers are up and running ;
- Attend to user related ;
- To ensure that all IT Security on the network are in place.
Main responsibilities of the position :
Without being exhaustive, the main responsibilities are based on administration, operation, maintenance, security, support and studies tasks, including :
- Monitoring resources usage on AIX server ;
- Monitoring resources usage on disk Filers ;
- Managing disk space usage on AIX server ;
- Managing disk space usage on disk Filers ;
- Deployment of various solution (Exchange, OCS, WSUS) ;
- Exchange mailbox backup ;
- Users creation / deletion ;
- Daily backup of Core Banking Application database to tapes ;
- Monthly test restore of the tapes ;
- Routers and firewall configuration of the corporate network ;
- Links monitoring and troubleshooting of the corporate network ;
- User’s support ;
- Monitors the functioning of the VPN link connection ;
- Maintains and updates hardware equipment ;
- Etc.
Key Performance Indicators :
- Data center link ;
- Branch link ;
- Internet ;
- Infrastructure deployment ;
- Performance of branch links ;
- Customer survey ;
- Compliance to procedures ;
- Enterprise servers ;
- Data center ;
- DR Site availability ;
- Performance of branch lan network ;
- Data center monitoring ;
- Data center access control ;
- Compliance to procedures ;
- UPS & AVR availability at branches ;
- UPS, AVR & data wave magnetic synthesizer availability at both DC & DR ;
- Timely power infrastructure deployment tosites ;
- Central source code library ;
- Implementation of security measures in use of enterprise servers and databases ;
- Vulnerability assessment of web applications ;
- Ensure backup of all internally developed source code to central source code library.
Profile required :
- Minimum 4 years of higher education in computer science, preferably an IT engineer ;
- Have already worked for at least 5 years in a field with high requirements of service continuity (Banks, Telecommunications) ;
- Have a SENIOR profile.
Desired skills (Knowledge, know-how, interpersonal skills) :
Knowledge :
- Good knowledge and understanding of IT operations ;
- Good understanding of policy and regulatory guidelines ;
- Excellent customer service capabilities ;
- Good negotiation and conflict resolution skills ;
- Excellent administrative skills ;
- Good documentation skills ;
- Capacity for absorbing and managing pressure ;
- High level of integrity/Sense of Responsibility ;
- Initiative /Proactiveness / Aggressiveness ;
- Entrepreneurship/ Taking ownership ;
- Analytical Skills/ Problem solving ;
- Self-Motivated/Drive ;
- Good Interpersonal Skills ;
- Team building ;
- Leadership / Influencing ;
- Authentication solution ;
- Data backup and storage technology ;
- Production methods and operating standards ;
- Information Systems Security ;
- Diagnosis and problem solving ;
- Knowledge of ORACLE systems ;
- Automation scripting ;
- Etc.
Operational skills :
- Systems : Windows, Linux, Windows Server ;
- Active directory and DNS ;
- Security: security standards and best practices ;
- Write and update functional and technical documentation ;
- Appreciation of the evolutions, the problems, the environments and the systems for an optimized operation ;
- Anticipate functional and technical evolutions.
Other assets :
- Large autonomy in the organization of the work ;
- Quality approach (implementation of best practice guidelines, implementation of approaches based on continuous improvement) ;
- Rigor, reliability, organizational skills, initiative, ability to listen, availability, taste for teamwork, good interpersonal skills due to permanent contact with users and external service providers ;
- Good managerial skills.
Candidature :
Interested candidates are requested to send their CV and cover letter to the following addresses : claudia.mballa@pwc.com, loic.parente@pwc.com, flobert.wete@pwc.com