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Alima recrute un coordonnateur des ressources humaines (H/F), Maiduguri, Nigeria

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Date de clôture : 20 mars 2020


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Alima recrute un coordonnateur des ressources humaines (H/F), Maiduguri, Nigeria


Alima :

ALIMA’S SPIRITALIMA’s purpose is to save lives and provide care for the most vulnerable populations, without any discrimination based on identity, religion or politics, through actions based on proximity, innovation, and the alliance of organizations and individuals. We act with humanity and impartiality in accordance with universal medical ethics. To gain access to patients, we undertake to act in a neutral and independent manner.


Our CHARTER defines the VALUES and PRINCIPLES of our action :

  1. Putting the Patient First ;
  2. Revolutionizing humanitarian medicine ;
  3. Responsibility and freedom ;
  4. Improve the quality of our actions ;
  5. Placing trust ;
  6. Collective intelligence.


Caring – Innovating – Together :

Since its creation in 2009, ALIMA has treated more than 4 million patients and today deploys its operations in 11 African countries. In 2018 we developed 41 humanitarian medical response projects to meet the needs of populations affected by conflicts, epidemics and extreme poverty. All of these projects are carried out in support to national authorities through nearly 330 health facilities (including 28 hospitals and 300 health facilities). Whenever possible We work in partnership with local NGO’s to ensure that our patients benefit from the best and most relevant expertise wherever it is, whether within their own country or in the rest of the world. In addition, to improve the humanitarian response, we are carrying out operational and clinical research projects particularly in the field of the fight against malnutrition and viral hemorrhagic fevers

ALIMA’S TEAM : more than 2000 people are currently working for ALIMA. The field teams, closest to the patients, receive their support from coordination teams generally based in the countries’ capitals. These receive support from the 4 desk teams and the emergency and opening team based at the operational headquarters in Dakar, Senegal. The Paris and New York teams are actively working to raise funds and represent ALIMA. The rest of the ALIMA Galaxy includes individuals and partner teams working on behalf of other organizations such as medical NGOs BEFEN, ALERT Health, SOS Doctors / KEOOGO, AMCP, research organizations PACCI and INSERM, Bordeaux or Copenhagen Universities, the INGO Solidarités International and many others.

COUNTRIES WHERE WE WORK : Mali, Burkina Faso, Central African Republic, Nigeria, Niger, Chad, Democratic Republic of Congo, Cameroon, Guinea, South Sudan, Mauritania.

THE WORK WE DO covers: Malnutrition, Maternal Health, Primary Health, Pediatrics, Malaria, Epidemics (Ebola, Cholera, Measles, Dengue, Lassa Fever), Hospitalization, Emergencies, Gender Based Violence, Opening / Closing.


Context :

The humanitarian crisis in Nigeria’s northeast and the Lake Chad region is one of the most severe ongoing crises in the world, now entering in its ninth year and shows no sign of abating. In 2018, at least 7.7 million people are in need of humanitarian assistance in the worst affected states of Borno, Adamawa and Yobe, while more than 1.6 million people remained internally displaced in these three states in November 2017. 86% of internally displaced persons (IDPs) do not believe that the current context allows for a safe and dignified return, and nearly 1 in 4 IDPs have expressed their intent to settle in their current place of displacement instead of returning (OCHA HRP 2018).

An estimated 440,000 children under the age of 5 are malnourished across the 3 most-affected States (HRP, February 2018), while 47% of them are in Borno State (207,521 SAM children, HPC Nutrition Figures, November 2017). Furthermore, The Nigerian Cadre Harmonisé (November 2017) states that in Borno State alone 1,575,414 individuals were facing critical food insecurity. The Maiduguri Metropolitan Center (MC) and Jere Local Government Authority (LGA) are still categorized as “in food crisis” by the IPC (Integrated Food Security Phase Classification).

In 2017, ALIMA continued to implement projects in Muna Garage in Jere LGA, where ALIMA performs general consultations for children under 5 and provides Sexual and Reproductive Health (SRH) to pregnant and lactating women (antenatal and postnatal consultations). ALIMA partners with UNFPA to manage victims of sexual and gender-based violence (SGBV). An Outpatient Therapeutic Feeding Program (OTP) is also available for children under 5 suffering from severe acute malnutrition (SAM) in the clinic, where women and caretakers are trained to screen their children for malnutrition using the MUAC tape.

In Maiduguri MC, where ALIMA is working in partnership with the University of Maiduguri Teaching Hospital (UMTH), the Inpatient Therapeutic Feeding Center (ITFC) manages children under 5 suffering from SAM with medical complications in a 30-bed capacity building.

In the same way, ALIMA has continued working in Monguno in 2017 in 5 IDP camps (GGSS, GSSS, GDSS, Kuya, and Waterboard), in local host communities (Gana Ali, Abari, Bakassi) and in the Maternal and Child Health Center (MCH). In Monguno, ALIMA was the lead agency for the nutrition sector. In the IDP camps and in the host communities, ALIMA delivers primary health care and OTP to children under 5. In the MCH, ALIMA provides sexual and reproductive care including Basic Emergency Obstetric and Newborn care. Based in Monguno, a rapid response team conducted an emergency intervention in Baga and Doro towns (Kukawa LGA) in November 2017 to provide emergency OPD, OTP and SRH in 2 sites. The emergency team also responded to cholera outbreak from August to November 2017 in Maiduguri and Monguno, joining its efforts and coordinating its actions with the State Ministry of Health and partners

In January 2018, ALIMA in partnership with Borno state government via ministry of rehabilitation, Ministry of Health and Hospital management board start the 3 years early recovery project funded by DEU and will be implemented in 4 LGA, Askira-Uba, Hawul, Ngala and Monguno focusing on strenghness of health staff capacity and rehabilitation of hospital and PHC.

ALIMA’s teams in Nigeria represents 324 National staff and 35 expatriates.


Post typology :

Mission Location : Nigeria, Maiduguri (Borno State)

Management lines :

  • Direct Line Manager: Head of Mission ;
  • Technical Referent: Desk HR Manager ;
  • Line Manager for: HR Manager, HR assistant, Movement Assistant, Cleaners and Cook ;
  • Technical Referent: Field Administration Managers (3).


Mission and main activities :

  • The HR Coordinator defines, adapts, plans and supervises the implementation of human resources policies in the Mission, ensuring they are in line with the context, the ALIMA HR vision and values ;
  • The HR Coordinator is responsible for providing support to all the HR staff (Deputy HR Co, HR Managers, HR Supervisors, Field Administrator), to Coordinators, Activity Managers, Supervisors, and leading the overall HR functions including staff recruitment, contracts management, skills development, Talents acquisition, performance management and orientation. The HR Coordinator reports directly to the Head of Mission and collaborates with all departments on human resources matters.


Major Responsibilities :

Operational and strategic Management of the HR (participate in operations implementation, development of staff, HR budget building, training, staff carrier building) :

  • Participate into the mission strategy to develop and implement operational plans to enhance the organization’s performance through its people. Working closely with Coordinators, Project coordinators and Project Admin Managers to deliver high quality HR support, and capacity building of national HR staff ;
  • Lead on the development of the mission human resource strategy that includes organization development, Talent management, succession planning and emergency response ;
  • Together with the coordination team, plan HR operational and budget needs in order to efficiently ensure the required HR sizing and capabilities of the mission ;
  • Talent Management and Succession Planning by working closely with the Country Management Team and Senior Managers to ensure effective talent management mechanisms are in place. With specific focus to nationalization of some posts ;
  • Coordinate the implementation of career development programs to high potential collaborators in order to increase long term commitment and contribution.

Administrative management National staff

  • Coordinate the administrative management of National staff: contract, leaves, identification, mission orders, Job descriptions, staff files etc ;
  • Performance management cycle (probation, interim review and annual review). Where concerns are identified to proactively encourage managers to address these by collaboratively implementing quality performance improvement plans ;
  • Coordinate the implementation of “Feedback and development review” and Performance Objectives (POP) ;
  • Works with the Coordinator and Admin Manager, Staff representative on liaison, dialogue, communication and understanding of policies ;
  • Supports Coordination decisions with appropriate HR solutions in disciplinary procedures ;
  • Support the Coordination and projects in managing investigation on Fraud and HR disciplinary process ;
  • Provide support and guidance to line management in handling staff conflicts ;
  • Coordinate the proper implementation of Homere (HR management software) including the preparation of the payroll (in line with local legislation regarding social security/tax payments) ;
  • Responsible for day-to-day workforce relations to include ensuring that work environments and workplace practices promote a positive employee relations environment free of discrimination, harassment, or any form of unfair or unethical practice ;
  • Conduct investigations, site assessments, and all related forms of complaints that ensure objective evaluation and resolution of issues with HR ;
  • Carry on market Benchmarking when need be, function and salary grid review for ALIMA staff as well as incentive grid for Ministry of Health staff.

Expatriate staff Management :

  • Together with Dakar and Abuja administration office, manage the international staff movement: arrival, departure, passport, resident card, visa and flight tickets ;
  • Support the teams on breaks and annual leaves planning ;
  • Supervise the expatriates follow-up update and sending to HQ ;
  • collaboratively with fields administration Managers, ensure intermediary and final appraisals are done and sent to Desk HR manager ;
  • Ensure the constitutions of international staff files and provide them necessary documents (Visa On arrival and its renewal, ALIMA ID card, Mission order, residency permit…) ;
  • Presents the HR rules and policies in force in the mission (internal regulations, break policy, abuse policy, etc.) and organizes briefings for the Expatriates ;
  • Organize briefings for international staff at their arrival and present the mission’s policies and regulations ;
  • Ensure the follow up of flight tickets expire date is properly done ;
  • Communicate the end of mission information to HQ administration and departure office ;
  • Support the Head of Mission in Expatriates HR Management: conflicts management, feedback of individual interviews, forecast and anticipate recruitments, Job descriptions redaction etc.

Responsible of internal procedure and Country legal procedure (procedures, legal surveillance :

  • Coordinate the implementation of all administrative local protocols and procedures, organizing regular information meetings with all the personnel and systematically participating in briefings of all the coordinators and managers concerned (national and international) ;
  • Coordinate and supervise the implementation of administrative procedures related to the employment contracts of ALIMA staff in the mission, in particular everything related to the CV, cover letters, business certificates, diplomas, National Youth Service Corps (NYSC), certificates of marital status, access cards to the attention health, vacation request forms, Certificates of residence … to comply with the legislation in force in the country ;
  • Define and coordinate the local implementation of a fair rewarding policy in accordance to ALIMA policies and local regulations ;
  • Train and ensure the staff is well informed of Code of Conduct, Alima Charter, Management of Abusing Behavior, Terms and Conditions of Employments (TCE), essential policies, HR topics ;
  • Supervise monthly calculations of salaries and taxes, in order to ensure internal equity, adequate competitiveness and legal compliance ;
  • Carry on all the process to get an Employer PIN number for ALIMA (social security/pension, NHF, PAYE, NSITF etc.) ;
  • Focal point for the link with ALIMA lawyer in order to get legal advice for any sensitive HR or administrative issue or process.

Recruitment Management :

  • Support the coordination and the projects team in recruitment processes, ensuring a coherent management of administrative and legal procedures all across the mission ;
  • Oversee full-cycle recruitment process; develop candidate rosters, employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods to hire the best talent ;
  • Responsible for timely execution of the recruitment process for key senior positions in the mission. Keeping an overview of ongoing recruitments, informing project and coordination on progress ;
  • Ensure that managers are trained in implementation and following up of ALIMA recruitment procedures ;
  • Ensures the Project’s recruitment approaches and staff capacity building initiatives support the Altima’s philosophy of career development for National staff.

General administration- Movements- reporting :

  • Define and coordinate the internal communication policy, in collaboration with all field coordination teams, organize personnel meetings and broadcasting ALIMA values and vision, in order to boost people commitment, active participation and adherence to corporate values ;
  • Centralizes monthly all the organization charters of the mission and makes sure they reflect the reality on the ground ;
  • Support in Administrative related issues such as ALIMA registration in Nigeria, Immigration facilities and process in Nigeria ;
  • Compile, check, analyze and send Monthly HR report to HQ.

Expériences / Formation :

  • Essential, Degree/diploma in HR Management / Administration / Business Administration / Law or related field ;
  • Minimum of 3 years of demonstrable relevant Human Resources experience ;
  • Working experience at management positions is essential ;
  • Working experience with International medical NGO, an asset ;
  • Fluency in English. Speaking French is an asset ;
  • Essential, computer literacy (word, excel, internet). The knowledge of Homere (HR management software) is highly appreciated ;
  • Strong interpersonal skills, team work ;
  • Strong communication skills ;
  • Negotiation skills.

Salaire :

Contract term : contract under French law, 6 months’ renewable.

Salary : depending on experience + per diem.

ALIMA pays for :

  • Travel costs between the expatriate’s country of origin and the mission location ;
  • Accommodation costs ;
  • Medical cover from the first day of the contract to a month after the date of departure from the mission country for the employee ;
  • Evacuation of the employee.

Comment postuler :

To apply, please send your CV and your answers to our job page before 20/03/2020.

Applications are processed in the order of arrival and we reserve the right to close the offer before the term initially indicated if a good application is successful. Only full applications (CV + answer to questions) will be taken into account.

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