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CRS Mali Program is looking for qualified, aligned and compelling candidates to join our agency and support our great work.

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Date de clôture : lundi 10 septembre 2018


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CRS Mali Program is looking for qualified, aligned and compelling candidates to join our agency and support our great work.


Job Title: Volunteer Coordinator/Keneya Kelen Project

Applications will be considered until September 10th, 2018. Please note that shortlisting is going on and only short-listed applicants meeting the below requirements will be contacted.

Please send your Application documents Cover letter, CV/Resume, ID copy and three contacts of references  to [email protected] with the object : « Candidature – Volunteer Coordinator ».

We offer a collegial, diverse and gender-sensitive working environment, and we encourage applications from qualified women.

Job description

Title of Post:  Volunteer Coordinator/Keneya Kelen Project

Department: Health

Band: VI

Director Supervisor: Project Director, Keneya Kelen

Country/Location:  Mali/Bamako


 About CRS

Catholic Relief Services carries out the commitment of the US Conference of Catholic Bishops to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome among our staff and partners, those of all faiths and secular traditions who share our values and our commitment to serve those in need.   CRS has been active in Mali since 1999 and currently implements a diverse portfolio of health, emergency response, agriculture, resilience and education projects in all regions of the country except for Kidal.


CRS is seeking a fully bilingual Volunteer Coordinator for the Keneya Kelen projectfunded through the United States Agency for International Development (USAID)/John Ogonowski and Doug Bereuter Farmer-to-Farmer (F2F) Volunteer Program in support of the Global Health Security Agenda (GHSA)’s zoonotic disease action package.  This anticipated 3-year project will supplement and expand upon ongoing One Health and GHSA activities in Mali, ultimately increasing the capacity of the Malian government to detect zoonotic diseases quickly and accurately through strengthening of the animal health surveillance and disease identification network. The project will build the human and material capacity of multiple One Health Actors, including veterinary laboratories, government veterinarians, and livestock sector actors, in the areas of zoonotic disease diagnosis, specimen collection and transport, and passive surveillance of livestock disease. It will also develop innovative means to strengthen linkages between the animal and human health sectors, further advancing the One Health approach in Mali.

The global F2F program, of which Keneya Kelen is a part, aims to facilitate economic growth within targeted agriculture sub-sectors, enhance sub-sector inclusiveness to expand participation to a broader range of individuals and communities and to increase the American public’s understanding of international development issues and US international development programs. F2F programs provide technical assistance to introduce new technologies, innovations and development of local capacity for more productive, profitable, sustainable and equitable agriculture systems.

Through the unique F2F volunteer component, Keneya Kelen will strategically draw upon the expertise of a pool of local, regional and international volunteers with expertise in multiple project-related areas, These F2F Volunteers will be selected to serve in well-targeted, short-term, high-impact volunteer field assignments which will support capacity building and peer-to-peer technical exchange. The volunteer pool for Keneya Kelen is expected to be very diverse. The project will leverage local volunteer expertise from within Mali, while also tapping into global networks within the West Africa region and from the United States.


Summary of the Post:

The Volunteer Coordinator is a critical post which will work closely with both the local Keneya Kelen team in Bamako and with CRS’ Global F2F team in the States to ensure strong implementation of the volunteer assistance element of the project. This encompasses a wide range of related areas including: liaising with technical and management staff and with potential host organizations to develop strong volunteer Scopes of Work; supporting the tapping into of local and international networks for the recruitment of qualified volunteers; coordinating all logistics for volunteer preparation, travel, and on-assignment needs; and ensuring that the work and feedback of the volunteers is well-documented and that the volunteer program is continuously improved based on lessons learned.


Key Responsibilities:

Job Responsibilities:

  • With Project Director and other team members as applicable, meet with potential volunteer host entities to identify needs and develop ideas for possible volunteer assignments
  • Provide orientation to volunteer placement organizations on the goals of the F2F program and appropriate expectations of F2F volunteers
  • Draft detailed volunteer Scopes of Work, in close collaboration with relevant program staff and technical staff for laboratory, animal surveillance, and pastoralist support as needed
  • Work with Global F2F team to determine recruitment timelines and identify appropriate recruitment strategies for international and local volunteers upon finalization of SOWs
  • Participate in the F2F volunteer review and placement processes in collaboration with the Global F2F team at HQ
  • Support the logistics of travel and assignment preparation for all Mali volunteers upon selection and placement, including coordinating lodging and movement, briefing the host organization, and planning for any necessary translation and other support
  • Prepare volunteer orientation processes, including scheduling all necessary security, organizational, and technical briefings required with the appropriate actors
  • Serve as volunteers’ point person for all on-assignment issues or questions and regularly monitor assignments, providing liaison support as needed.
  • Ensure that volunteer reports, assignment ratings and any other feedback are appropriately fed up to management and to the Global F2F team


Required education, experience and skills

Education and Experience

  • Bachelor’s degree or higher in administration/management, development, or a field related to one or more of the project’s area of focus; Masters preferred
  • Minimum of 4 years of experience working in an NGO/civil society environment in an administrative, management or project support or coordination capacity. Previous human resources or volunteer coordination experience would be highly valued.
  • Previous experience working in an anglophone or bilingual environment, with demonstrated ability to work effectively with international/remote teams and across cultures.
  • Experience with program monitoring and reporting functions, with solid writing skills and the ability to work alongside staff technical advisors and other staff to develop Scopes of Work
  • Experience in using MS Windows and MS Office software (Excel, Word, PowerPoint), online conferencing applications, and information management systems.

Personal Skills:

  •  Strong analytical and problem-solving skills, with the ability to make sound judgments, make good decisions and deliver innovative solutions.
  •  Strong capacity in relationship management. Ability to build relationships with people at all levels, both internally and externally. Strategic in your approach to each relationship.
  •  Good presentation, facilitation, and representation skills
  •  Proactive, resourceful, solution- and results-oriented, and service-oriented


Foreign Language: 

Fluent French and English (spoken and written) are required. This position will interact extensively with both local institutions and the CRS HQ team in the US and a wide variety of global volunteers; thus, a high level of fluency in both languages is necessary.

Field Travel: 5% internationally; 10% to potential volunteer sites in south and central Mali (Mopti, Kayes, Sikasso)


Key Relationships

Supervision: None

Internal: Project Director, GHSA Program Manager, Technical Advisors and specialists, CRS/Mali admin team, Global F2F volunteer recruitment team

External:  Potential volunteer host organizations/entities (Government and/or civil society) in the livestock, One Health, or surveillance/lab space.


Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer



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