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IOM  seeks to recruit Communication Campaigns Specialist – Geneva, Switzerland

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IOM  seeks to recruit Communication Campaigns Specialist – Geneva, Switzerland

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Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Context :

The Media and Communications Division (MCD) of IOM is comprised of experienced communications professionals based in Geneva as well as various regional offices. The team provides advice and support on media and public information issues to IOM Headquarters and missions worldwide. It is responsible for media relations as well as producing a variety of other public information materials, including official statements to mark special events, information folders, fact sheets and press briefing notes on specific IOM activities.

MCD is expanding its support of IOM missions’ community engagement activities, in particular related to information campaigns. IOM is implementing information campaigns to raise awareness of the risks of irregular migration through various programmes in countries around the world. In this context, MCD is utilizing data collected in collaboration with country offices and the Global Migration Data Analysis Centre (GMDAC) to develop institutional guidelines on information campaigns. To support this work and related project activities, MCD is looking for a Communications Campaign Specialist.

Core Functions / Responsibilities :

Under the direct supervision of the Community Engagement Programme Manager, the successful candidate is responsible for the following :

  1. Conduct a desk review of IOM information campaigns past and present to assess methodology and impact evaluation;
  2. Develop a work plan for producing and institutionalizing guidelines to implement effective information campaigns;
  3. Assess results from current information campaign monitoring and evaluation to generate key findings;
  4. Coordinate with colleagues from GMDAC, HQ and relevant missions to compile inputs on behaviour change communications and information campaigns across IOM;
  5. Draft guidelines for information campaigns based on desk review, field data and other relevant inputs;
  6. Manage the internal library of information campaign materials for knowledge transfer across IOM missions;
  7. Support IOM missions to conceptualize, design and develop multimedia, multilingual awareness raising materials for communities of origin using various formats and communications channels;
  8. Assist in the development of a customized mobile application to collect migrants’ stories and an online platform to visualize campaign feedback;
  9. Facilitate the collection of testimonies of migrants by field staff and incorporate vetted stories collected to support IOM’s awareness materials in communities of origin;
  10. Prepare internal regular updates, specific briefings covering the project’s activities;
  11. Ensure that info campaign guidelines are gender sensitive and in line with IOM’s brand and corporate identity;
  12. Collaborate closely with IOM’s various departments and field missions to increase effectiveness of community engagement and feedback channels in IOM operations;
  13. Perform such other related duties as may be assigned by the Community Engagement Programme Manager.

Required Qualifications and Experience :

Education ;

  • Master’s degree in communication, journalism, social sciences, or a related field from an accredited academic institution.

Experience :

  • Minimum of four years of professional experience related to community engagement, impact assessment, M&E or related activities;
  • Previous experience in programme management and evaluation;
  • Proven expertise in writing reports and/or guidelines for various stakeholders;
  • Strong organizational and editorial skills;
  • Willingness to take personal responsibility and accountability for delivering results to internal and external clients;
  • Strong conceptual and research/analytical skills with the ability to think strategically and rapidly analyze and integrate diverse information from varied sources into conclusion and recommendations;
  • Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;
  • Proven ability to produce quality work accurately and consistently according to set deadlines;
  • Practical experience of how to multi-task, prioritize and work independently.

Languages :

  • For this position, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage ;
  •  Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies :

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible;
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct;
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators :

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results;
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes;
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work;
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators :

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential;
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential;
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link. here

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

The appointment is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

No late applications will be accepted.

How to apply :

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 01 July 2019 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 18.06.2019 to 01.07.2019

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: CFA 2019/31 – Communication Campaigns Specialist – Geneva, Switzerland (56025192)


Posting: Posting NC56025193 (56025193) Released



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