Le PAM recrute un analyste de données, Digital assistance services (SSAP8) (109641) à Harare au Zimbabwe
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
About WFP :
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
Organizational context :
The World Food Programme has developed and is continuing to enhance and maintain a set of digital solutions to manage :
- The identities and entitlements of its beneficiaries ;
- The operational parameters of the programmes that transfer benefits to them, and ;
- The interfaces with financial service providers and other delivery mechanisms that process actual last mile transfers to beneficiaries.
This includes SCOPE, WFP’s beneficiary and transfer management platform that supports the WFP programme intervention cycle. The SCOPE platform is a web-based application used for beneficiary registration, intervention setup, distribution planning, transfer and distribution reporting. While there is a current focus and scale-up/enhancement related to cash-based transfers, SCOPE currently supports all WFP transfer modalities: in-kind, voucher and cash for a variety of project activities.
As an extension and over the next couple of years, WFP also plans to develop a broad array of digital assistance services (DAS) beyond those related to the current SCOPE capabilities.
Job purpose :
Under the direct supervision of the IT Officer, the incumbent will be responsible for SCOPE Business Intelligence providing :
- Enhanced Business Intelligence to support decisions making at country level ;
- Operational time savings and lower IT support cost solutions ;
- Enhanced Data Quality and Consistency ;
- Enhanced Historical Intelligence.
Key accountabilities (not all-inclusive) :
- For the beneficiary and transfer management domains, determine Country Office information needs and identify Business Intelligence requirements (BI), provide input and manage the evolution of the current set of standard SCOPE BI country office dashboards ;
- For SCOPE managed Cash Based Transfers reconciliation processes, design, develop and manage the evolution of the standard reconciliation reports and delivery of this as part of SCOPE BI ;
- For SCOPE implementations in the CO, serve as the focal point for geographic data improvements in collaboration with CO geo-data master data owner ;
- Document user manuals and standard operating procedures as required ;
- Through the analytics team in HQ, provide input to Service Management branch (TECM) to improve data warehouse capacity, configuration, security and capability ;
- Assess, verify and monitor the structure, accuracy and quality of SCOPE BI data ;
- Work with SCOPE Product Development team to ensure data integrity of the SCOPE computing environment ;
- Engage and support data improvement programmes within the TEC Division, such as the Data Warehouse / Reporting Tool POC, systems security and systems environment improvements ;
- Conduct on-site missions, where required, to build CO capacity on SCOPE BI ; and
- Perform other related duties as required.
Standard minimum qualifications :
Education : Advanced university degree in Computer Science, Data Management, Statistics, Information Management or other relevant field, or First University degree with additional years of related work experience or trainings/courses.
Experience :
- At least 5 years’ experience in the design and development of information management and database solutions and at least 3 years’ experience in data analysis, data product/solution development, technology-focused teams ;
- Experience with data visualization tools such as Tableau, PowerBI, or HTML5 ;
- Experience working with teams and team processes
Language : Proficiency in English and intermediate knowledge of at least one other official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) appropriate to the regional bureau.
Functional capabilities :
| Capability Name | Description of the behaviour expected for the proficiency level |
| Governance, Strategy and Architecture | Shares knowledge of IT governance process and system architecture development with team and analyses current designs for improvements and enhancements while ensuring compliance with legislation and specifies any required changes. |
| Change Implementation, Project Management, Planning and Optimization | Utilises working knowledge of project and change management approaches to collect and analyse relevant data from multiple stakeholders to develop evidence-based business case for change. |
| Technical Expertise | Exhibits deep technical knowledge in area of expertise and actively transfers knowledge to strengthen the skill base across the function; considers the most appropriate use of technical resources to ensure skill development and optimization of resource allocation. |
| Service Management | Monitors and supervises maintenance and installation work against the established standards and protocols for service excellence and takes proper actions to correct inconsistencies and improve overall quality and customer satisfaction. Ensures that operational problems are identified and resolved. |
| Client Management | Applies thorough understanding of the business, customers, new IT technologies and techniques to implement improved solutions and define service levels, standards and the monitoring process for client service staff. |
| Procurement and Contract Management | Able to conduct a cost-benefit analysis of alternative technologies and vendor service level agreements to consolidate options and assess suitability. |
Job deliverables :
- Cash based transfers/SCOPE reports ;
- New visualization dashboards to meet CO needs and user manuals ;
- Analysis and draft of a BI infrastructure management improvements document ;
- Maintain evolution of existing CO dashboards ;
- Maintain the SCOPE BI reporting structure in Tableau Server.
Desired experiences for entry into the role :
- Requirements engineering, database design and management using leading DB tools (Oracle, MS SQL Server, PostgreSQL, etc.), front-end analytics tools (SAP BI, Tableau, etc.) ;
- Strong writing skills and ability to deliver presentations to multiple stakeholder groups in clear and concise business language ;
- Showcase strong problem solving, analytical, and client-facing skills ;
- Ability to work in multi-cultural and multi-ethic environments. The candidate must demonstrate strong data analysis skills ;
- Expertise in CBT implementation or M&E implementation would be desirable.
Terms and conditions :
This vacancy is open to nationals of Zimbabwe only.
Qualified candidates are requested to submit their application via E- Recruitment attaching a signed application letter, a Curriculum Vitae and a signed Personal History Form (P11) available at http://www.unon.org/docs/P11. Only short-listed candidates will be contacted for the recruitment processes.
WFP does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, or training).
Deadline for applications : Applicants are requested to submit their applications on or before the closing date of 20 December 2019.
Female applicants who are qualified are especially encouraged to apply.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.