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Recruitment of a communications officer –– Middle East and North Africa

Recruitment of a communications officer –– Middle East and North Africa

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Recruitment of a communications officer –– Middle East and North Africa

 

Job #:req1758
Organization:IFC
Sector:Communications
Grade:GF
Term Duration:3 years 0 months
Recruitment Type:Local Recruitment
Location:Rabat, Morocco
Required Language(s):English, French
Preferred Language(s):
Closing Date:2/6/2019 (MM/DD/YYYY) at 11:59pm UTC

 

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Description :

IFC—a sister organization of the World Bank and member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work with more than 2,000 businesses worldwide, using our capital, expertise, and influence to create markets and opportunities in the toughest areas of the world. In fiscal year 2018, we delivered more than $23 billion in long-term financing for developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. For more information, visit www.ifc.org 

IFC’s Partnerships, Communications and Outreach Vice Presidency manages multilateral engagement and communications – both internal and external – across  IFC. The Vice Presidency is responsible for content creation, branding, reputational risk management, relationships with shareholders in Western Europe and Japan, fundraising, and multilateral engagement.   

The Global Business Partners Unit coordinates the communications network across the regions where IFC operates. The network’s objectives include supporting IFC’s operations, strengthening IFC’s brand and communicating its development impact to internal and external clients to demonstrate that IFC is the premier development institution focused on the private sector. It promotes IFC’s thought leadership and a better understanding of the key role ofprivate sector in development, as well as managing reputational risks around IFC’s investments and policies. The Global Business Partners Unit is currently searching for a Communications Officer to focus on regional communications initiatives in the Middle East and North Africa (MENA) region. 

 

Role and Responsibilities : 

The Communications Officer will work in the Global Business Partners (CGB) Unit under the supervision of the Regional Communications Lead for Africa and Middle East region. His/her main accountability is to be the main communications focal point for communications work in the Maghreb sub-region (Morocco, Tunisia, Algeria), and other countries in Africa and Middle East as required, to support operations of the Regional Vice President (RVP), Regional Director, the Rabat based Maghreb Regional Manager, and other members of the Regional Management and operational teams. He/she has overall responsibility for designing, executing, and monitoring/evaluating the impact of complex communications strategies, activities, and campaigns about IFC’s work in this cluster of countries/sub-region.

 The Communications Officer will articulate compelling narratives on the development impact of IFC’s operations in the countries of coverage, by working closely with IFC investment and advisory teams, regional strategists and economists, as well as with clients in the private and public sector. Under the supervision of the Regional Communications Lead for Africa and the Middle East, the Communications Officer will engage early with the Country Officers and investment and advisory teams, provide guidance to the Regional Director, Regional Managers and other operational staff/management on communications and risk management, as well as contribute to campaigns and content initiatives, develop productive relations with key media and manage digital communications. 

He/she will lead on all aspects of communications that relate to countries of coverage within the Maghreb region assigned by the Regional Communications Lead, while being flexible to work across other countries and regions as needed to ensure a high performing global communications team is in place. He/she will work closely with other Communications Officers in IFC’s Partnerships, Communications and Outreach Vice Presidency, operational Departments, as well as with the corresponding World Bank teams in the region. 

 

Specific responsibilities include, among others, the following : 

  • Proactively manage all internal and external strategic communications for the Maghreb region in partnership with operational teams, and ensure that high quality, strategic communication plans are consistently implemented across all countries in the region. This includes ensuring clarity, accuracy, relevance, and engaging writing in all materials that the regional communications teams produce ;
  • In cooperation with industry and advisory teams, draft talking points for Regional and Country Managers, as well as RVPs and Regional Directors, as needed ;
  • Increase IFC’s presence in media and foster a better understanding of IFC’s work in countries of coverage in the Maghreb through developing media contacts and promoting newsworthy content and narratives in local, regional, international publications and digital platforms ;
  • Develop external branding programs by working closely with the Campaigns and Content and External Relations teams on key projects  that demonstrate IFC’s development impact and brand ; 
  • Work closely with the Campaigns and Content team in writing creative and engaging feature and human-interest stories, blogs, profiles, and other materials for internal and external publication, and ensure that the Campaigns and Content team is well supported (this could include assigning staff to travel to project sites, conducting phone interviews of stakeholders, identifying suitable projects to focus on in collaboration with operational and regional management teams etc.) ;  
  • Work under the supervision of the Regional Communications Lead to oversee the proactive monitoring and mitigation of reputational risks, and be the first point of contact for engagement with civil society organizations (CSOs) for the countries of coverage in the Maghreb.  This involves supporting IFC operational teams and regional/industry managers in developing specific strategies for high profile or potentially sensitive projects, and provide support on reputational risk management, crisis management, and proactive CSO engagement to investment and regional teams on controversial projects in close partnership with the Headquarters based Risk and Public Affairs team. He/she will engage with major external and internal stakeholders as needed with a focus on current events, public opinion, social or political issues, and other external or internal developments related to the IFC’s work ;  
  • Work with the Regional Lead and other members of the Africa and Middle East Communications team to develop thought leadership activities that help identify development challenges in the Maghreb sub-region or sectors and the potential solutions, with emphasis on the World Bank Group’s approach of Maximizing Finance for Development (MFD), Creating Markets, and the new IFC 3.0 strategy. This includes leading teams to communicate strategically on new products like Country Private Sector Diagnostics (CPSDs) to ensure successful and high profile in-country launches and dissemination ;
  • The candidate should be available to travel widely across the Maghreb sub-region and Africa as needed. 

The Communications Officer will be based in Rabat, Morocco.

 

Selection Criteria :

  • Master’s degree in Communications, Journalism, Political Science, International Relations, Public Affairs, Marketing, Business/Finance with 5 or more years’ experience in corporate communications, international relations, public affairs, political science, or other related field, or equivalent combination of education and experience. In addition, a degree in Business Administration and/or working experience in Investment Operations will be valued ;     
  • State-of-the art knowledge in field of strategic communications, and ability to address a range of issues related to a business group, including taking the lead on highly visible and sensitive assignments critical to the VPU ;
  • Highly developed verbal and written communications skills, ability to convey complex messages succinctly and diplomatically ; 
  • Demonstrates in-depth understanding of target audience, highly effective writing style, and expertise in high-impact messaging to wider and more strategic audience. 
  • Crafts strategic, high-level company positioning in the market, linked to desired reputation and branding attributes ; 
  • Shows sensitivity when delivering politically sensitive communication to large group/public forums and/or strategic parties ;  
  • Effectively counsels /coaches team members, senior management in their delivery of messages to a variety of constituents, even on challenging topics ;
  • Anticipates problems and opportunities; with potential problems, surfaces contributing factors and resolves them before there is negative impact ;  
  • Coaches others in selecting and using appropriate problem solving methods ;
  • Can proactively advise management on the implications and risks for IFC operations when choosing between certain communication strategies   Creates highly effective strategic vision and has an uncanny sense of how situations can unfold ;
  • Experience in working closely with senior leaders on communications and in dealing with media ;
  • Proven ability to operate effectively in a multicultural environment ; 
  • Operational experience in the Maghreb and/or the Africa and the Middle East, and knowledge of private sector development a prerequisite ; 
  • Understanding of multilateral development banks, including the World Bank Group, its policies and operations a plus, as well as basic understanding of current development topics and issues ; 
  • Fluency in written and spoken English and French a prerequisite; working knowledge of Arabic a plus ;
  • WBG Core Competencies for all staff: Client orientation; Drive for results; Teamwork of collaboration and inclusion; Knowledge, Learning and communication; and Business judgment and analytical decision-making.

The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.  Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.

 

 

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