Recruitment of a group sales consultant

 

Context :

Our people are at the core of our business. We have the best talent doing the best work of their lives with meaning. We know their continuous focus on the guest experience is what sets us apart in our vision to be the world’s most rewarding travel experience.

Taking off is where the excitement lives. Join our team today.

 

Get to know the role :

An exciting opportunity is now available to join our Group Sales department in a permanent full-time position.

Picture yourself in the role: As a Group Sales Consultant at Virgin Australia, your main role will be to manage bookings for all guests travelling as part of a group, from the point of sale through to the fulfilment of business including operational delivery and financial reconciliation. You will also be honing your selling skills and seeking opportunities to secure new business and group revenue opportunities.

Here’s what your day to day looks like :

• Quoting and finalising group bookings of up to 3000+ guest events ;
• Creating various and multiple PNRs ;
• Diligently managing a busy inbox – time management is key ;
• Liaising with a diverse range of internal and external stakeholders both over the phone or email.

We are a People Business, dedicated to Championing Better, and pride ourselves on our exceptional customer service. The aim in this role is to retain and grow customer relationships so we are looking for someone who has nailed the art of relationship building. You will know what the customer wants and sincerely want to go that extra mile to make it happen. Your care and dedication to the customer will be evident by the hard work you put in.

 

What you’ll need :

To be successful in this role, you will have travel industry knowledge and an understanding of travel products and destinations. This, teamed with your experience using GDS systems (preferably Sabre) and other systems, will ensure you can hit the ground running.

Exceptional communication skills are vital for this opportunity, as is a positive attitude, a passion for sales and a true desire to build strong internal and external relationships. Your phenomenal eye for attention, ability to prioritise, and incomparable problem solving skills are a must.

 

What you’ll get from us :

Let’s be honest – you skipped to the best part, didn’t you?! And why wouldn’t you with these benefits :

• Experience the Virgin Australia Culture which is unlike anything else you have experienced. Become part of an internationally recognised brand that feels like family.
• The sky is the limit when it comes to career development, feel encouraged to diversify your skills and experience with access to internal vacancies (and that’s the reason why this role is now available) ;
• See Australia and the world with access to heavily discounted flights for you, your family and friends on Virgin Australia and many of our interline partners. We are extremely proud of our Team Travel program and it won’t take long to realise why ;
• Take advantage of countless industry discounts – Lounge membership, hotels, travel insurance, car hire, tours, retail… the list goes on ;
• Improve your Mind, Body and Soul with access to discounted fitness programs and a free onsite physiotherapist. We also offer discounted Corporate Health Insurance through multiple partners to suit your individual lifestyle.

 

Ready to spread your wings? / Ready for your career to take off?

Boarding for this opportunity won’t last long – register your interest today by submitting an application via the link below.

 PD – Group Sales Consultant.pdf