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Recruitment of a retention, adherence, and linkage program officer

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Recruitment of a retention, adherence, and linkage program officer

Retention, Adherence, and Linkage Program Officer

Location:Douala, Cameroon
Job Code:1731
# of openings:5

Description :

Elizabeth Glaser Pediatric AIDS Foundation (EGPAF)

Job Description

Job openings : 05

Location : (Littoral Region/Douala)

Reports To : Associate Project Director with dotted line to Technical Advisor for Adherence,

Retention and Linkage

Contract Duration : Open-ended contract

Terms of Offer : This position is remunerated on local terms. (for local candidates only)

Start Date : April 1, 2019

“Sometimes in life there is that moment when it’s possible to make a change for the better.

This is one of those moments.”

Elizabeth Glaser :

The Elizabeth Glaser Pediatric AIDS Foundation is a global leader in the fight against pediatric HIV and AIDS, working in 16 countries and at over 5,000 sites around the world to prevent the transmission of HIV to children, and to help those already infected. Today, because of the highly successful work of the Foundation and its partners, pediatric AIDS has been virtually eliminated in the United States. With a growing global staff of over 3,100 — nine of 10 who work in the field—the Foundation’s global mission is to implement prevention, care, and treatment; further advance innovative research; and to execute strategic and targeted global advocacy activities  to bring dramatic change to the lives of millions of women, children, and families worldwide.


Purpose of the Job :

The Elizabeth Glaser Pediatric AIDS Foundation is seeking to recruit 5 Retention, Adherence and Linkage Program Officers to provide technical expertise, coordination and supervision of all activities in this program domain alongside the cascade of HIV services, including pediatric, adolescents, adults and PMTCT. S/he will provide technical support to Retention Agents, Adherence Counselor, Case Managers and Expert Patients in the health facilities to ensure that patients receive comprehensive and high quality standard psychosocial support to ensure a 95% viral load suppression. S/he will liaise with community partners to ensure there is proper follow-up and psychosocial support for patients throughout the continuum of care. In collaboration with the HIV Testing Services (HTS) Officer, he will provide support to HTS providers and psychosocial support agents to strengthen primary and secondary prevention of HIV among clients that tested negative, and those infected with HIV.

The Technical Officer will provide technical support and supervision in collaboration with regional project management teams to ensure the successful planning and implementation of community level HIV TB service delivery activities, including work planning, budgeting, support supervision, technical support and reporting in assigned areas.

Key Responsibilities :

  • Provide onsite training and mentoring for physicians, nurses and psychosocial agents and enable them to provide support to small satellite sites ;
  • Provide supportive supervision and on-site mentorship to improve quality of service delivery ;
  • Ensure systems are in place and functioning optimally for appointment management to prevent defaulters and LTFU as well as ensure proper tracking on these defaulters and LTFU and bring them back to care ;
  • Support rollout of differentiated service models such as multi-month prescription (MMP), community ART initiation and/or dispensation for stable patients, support groups and community adherence clubs including adapting group meetings, task shifting/sharing, and after hours services, including weekends and night clinic shifts, to accommodate busy and working men on ART services ;
  • Scale up differentiated service delivery models by intensifying same-day ART initiation and age-appropriate therapeutic classes for adolescents and young adults ;
  • Improve access to viral load testing for PLHIV on treatment by strengthening the sample day transport system, ensuring availability of viral load commodities and subsidies/voucher schemes to enhance uptake of MMP for patients whose viral load are suppressed and therefore qualify for community or multi-month dispensation ;
  • Adapt the Linkage Case Management (LCM) model, to successfully linkepeople across age and sex groups, and scale up accompanied referrals through peer linkage agents to target younger males. Peer navigators will connect newly identified HIV-positive KP clients to facility linkage and retention agents ;
  • Scale up adolescent friendly ART and reproductive health services through training of health care providers on how to approach and attract adolescents as well as how to address their specific health needs ;
  • Strengthen bi-directional referrals between health facilities and OVC service providers to ensure comprehensive follow-up of HIV-positive children and adolescents ;
  • Ensure all PLHIV initiated on treatment benefit from enhanced therapeutic education and counseling for retention in care ;
  • Ensure that management of patients with high viral load is closely monitored and enhanced adherence counselling is completed for all eligible patients and documented properly to strengthen adherence to treatment and retention ;
  • Support facility and community staff in collecting formal or informal feedback from beneficiaries or HIV services in order to improve the quality of service delivery ;
  • Supporting health facility “retention committees” to address issues related to retention and resistance, and will continue to enhance knowledge to adapt adult VL algorithm for pregnant and breastfeeding women to VL testing three months post-ART initiation ;
  • Provide leadership in weekly, monthly, quarterly, semi-annual and annual project performance reviews, assessing progress in an objective manner in collaboration with HMT ;
  • Provide leadership on Quality Improvement/Quality Assurance interventions in community HIV services in collaboration with HMT ;
  • Participate in the progress report writing, continuation application and quarterly review report writing and presentation as well as identification and documentation of best practices ;
  • Take lead in site preparation for supportive supervision and SIMS assessments and ensure recommendations are implemented at the community/facility level by project team in collaboration with the HMT ;
  • Overall coordination with the regional HMT on the implementation of community level HIV Care, Treatment and PMTCT service delivery work plans, with a focus on strengthening facility-community linkages and retention mechanisms, and scaling-up models of differentiated care in the community.

Required Qualification, competencies, skills and experience :

  • University Degree Sociology or Nursing (or equivalent qualification) with a minimum of 3 years’ experience providing leadership in implementation of community level HIV services with specific experience in PEPFAR funded HIV/TB projects ;
  • MPH or other master’s degree in a relevant field will be an added advantage ;
  • Advanced HIV/ TB Care, Treatment and PMTCT trainings will be a distinct advantage ;
  • Hands on experience in community level HIV service delivery and technical coordination ;
  • Proven experience and familiarity with the MOH/ Cameroon health systems ;
  • Excellent interpersonal and supervisory skills, capable of directing and managing change, effective delegation, inspiring teamwork and motivating staff and partners to achieve results ;
  • Proficiency in basic computer skills- MS Office; Internet; Basic data analysis skills ;
  • Experience in proposal and abstract writing will be a distinctive advantage ;
  • Ability to work in a complex project implementation environment with multiple tasks, short deadlines and intense pressure to perform ;
  • Ability to lead a multi-sectoral team and support collaboration with multiple stakeholders ;
  • Ability and willingness to learn ;
  • Excellent facilitation, mentorship, team building and coordination skills ;
  • Experience in public speaking and professional presentations ;
  • Field oriented and comfortable with a team approach to programming ;
  • Proficiency in English and French ;
  • Ability to communicate effectively in English and in French.

Competencies :

The Foundation expects all employees to possess the fundamental competencies of interpersonal skills, communication, accountability, continual learning, and driving results. The ideal candidate will either be proficient or advanced in the following set of competencies, specific to this position’s level of Officer :

  • Team Building – Team building is a person’s ability to inspire and foster team commitment, spirit, pride, and trust. He/she also facilitates cooperation and motivates team members to accomplish group goals ;
  • Customer Service – Customer service is a person’s ability to anticipate and meet the needs of internal and external customers while delivering high-quality products and services and being committed to continuous improvement ;
  • Decisiveness – Decisiveness is a person’s ability to make well-informed, effective, and timely decisions, even when data is limited or solutions produce unpleasant consequences. He/she will also perceive the impact and implications of decisions.

How to Apply :

Qualified candidates should submit a CV and cover letter through the following link : apply here

Screening of applications will be on a rolling basis. Please note that only shortlisted applicants meeting the above requirements will be contacted. Applications are only acceptable through the above link.

This position is subject to donor funding.

The Elizabeth Glaser Pediatric AIDS Foundation (EGPAF) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, EGPAF complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Foundation has facilities.

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