UNICEF recrute un responsable d’urgence, NOB, FT, Goma, RDC



Job no : 539023

Contract type : Fixed Term Appointment

Level : NO-2

Location : Congo, Dem. Rep

Categories : Emergency Programme, NO-2



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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.


For every child, make a difference :

In spite of its vast physical size and limitless natural resources, the Democratic Republic of Congo (DRC) is one of the poorest countries in the world, ranking 176th out of 188 countries in the 2015 human development report. Child poverty is widespread, particularly in conflict-affected and hard-to reach areas. According to a recent UNICEF study, 80 percent of children aged zero to 15 years old experience at least two major child rights deprivations. Despite sustained growth in recent years, the size of DRC’s economy remains far too small to provide enough government revenue to meet the basic needs of the population, children in particular. Since 2016, political instability, the persistence of conflicts in Eastern DRC and a sharp fall in global commodity prices have been aggravating factors.

DRC is one of the over 190 countries and territories around the World where UNICEF works to overcome the obstacles that poverty, violence, disease and discrimination place in a child’s path.


How can you make a difference?


Under the supervision of and in regular consultation with the supervisor, implement field office emergency preparedness and response. Responsible for the technical contribution to the development, planning, implementation, monitoring and evaluation of the emergency interventions to advance the survival and well-being of children and mothers and affected communities in an emergency situation.


  1. Timely and thorough analysis is made to identify emergency-prone situations and contribute to early warning and enhancing emergency preparedness.
  2. Emergency preparedness and response plans addresses gender issues that may be expected to intensify during emergencies.
  3. Effectively delivers UNICEF’s rapid response mechanism in North Kivu with its partners
  4. Supports UNICEF’s work in humanitarian cash interventions in North Kivu.
  5. Substantive professional contributions are made to the formulation of emergency plans of action, contingency plans, and monitoring of compliance with plans of action.
  6. Effective analysis of available data regarding the evolving emergency situation and its implications to the operation are timely provided. Supports constant flow of information and communication crucial for the planning and implementation of emergencies responses.
  7. Staff training in emergencies preparedness and response is effectively supported to enhance the emergency preparedness and response capability of the office.
  8. In the event of an emergency, prompt support is provided to execute the initial operational tasks by collecting accurate information on the nature and scope of the emergency, ensuring effective telecommunications facility and staff security assistance, and promptly reporting the status as required.
  9. Professional support is provided to establish facts and needs, coordinate a rapid assessment, and determine priorities and an appropriate intervention by UNICEF.
  10. Timely delivery of assistance and supplies is maintained, urgent staffing requirements are identified, and the appropriate and effective use of UNICEF resources is monitored for effective project delivery.
  11. Substantive input and assistance are provided in the implementation of emergency plans of action, workplans, emergency appeals, and in the mobilization of donor response and recovery/rehabilitation-related funding.
  12. Lessons learnt from UNICEF’s emergency operations experience are collected and analysed for adoption of the best practices and standards for longer-term emergency interventions. Longer-term requirements of the emergency operation/interventions are effectively identified.
  13. Ensures that disaster prevention, mitigation, preparedness and response strategies are mainstreamed in the country office’s workplans.  Sectoral input is provided for all related documents of the office’s Emergency Preparedness and Response, as well as for the Situation Analysis and the Country Programme Document.


Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primary, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.

Emergency Preparedness :

  • Provides professional assistance in risk analysis to identify emergency-prone conditions/situations and contribute to early warning and timely emergency preparedness ;
  • Assists in the formulation of plans of action in preparation and response to emergencies. Gathers information on best practices in emergency situations for the preparation of contingency plans. Monitors compliance of all sectors with emergency plans of action ;
  • Identifies formal and informal sources of information. Collects, interprets and analyses all available data on the evolving emergency situation and its implications to the emergency operation. Keeps the effective flow of information and communication crucial for the planning and implementation of emergency measures. Identifies availability of resources in emergency prone areas ;
  • Assists in organizing and conducting staff training for the office’s capacity building in emergencies preparedness and response.  Provides briefing, as required. Participates in other emergency training workshops in the region, and contributes to enhancement of the emergency preparedness and response capability of the office staff.

Emergency Response :

  • In the event of an emergency, promptly assists in implementing the initial operational tasks relating to emergency assistance. Immediately collects reliable information to verify the nature and extend of the emergency with staff, government officials, other UN agencies or local organizations and media.  Follows up to ensure that the office is provided with effective telecommunications facility and staff security assistance in an emergency, as necessary. Contacts with all UNICEF staff and their dependants and visitors to ensure their safety and whereabouts, and promptly informs head of office, supervisor and other emergency staff of their status as required ;
  • Assists supervisor with assessment of local emergency and security situation.  Visits the location to conduct an initial rough assessment of the magnitude of the crisis and its implications for children, mothers and the community. Assists with the assessment of the validity of the emergency preparedness plan and ability of the office vis-à-vis the current crisis as well as immediate and additional needs. Provides input in and contributes toward determining priorities and an appropriate intervention by UNICEF. Coordinates with other partners to make a rapid assessment covering priority areas as defined by the Core Commitment for Children in Emergencies. Establishes contact with community groups, government, UN agencies, media and other partners to keep the country office of emergency situations ;
  • Participates in Implementing the emergency preparedness and response plan as necessary. Assists in identifying urgent staffing requirements and redeploying country office staff. Follows up with the timely delivery of assistance and procurement of supplies, and monitors the appropriate and effective use of UNICEF resources. Identifies problems and constraints in project delivery.  Sends daily situation reports to concerned parties.

UNICEF Rapid Response Mechanism (UniRR) :

  • Ensures timely and high-quality implementation of UNICEF’s rapid response (UniRR) in North Kivu. Ensures that UniRR activities are of high-quality, achieved efficiently and on a timely manner with a particular attention to Accountability to Affected Population, Prevention of Sexual Exploitation and Abuse and fraud mitigation components ;
  • Provides continuous technical support to partners to enhance the quality, effectiveness and efficiency of the programme. Participates in needs assessment and interventions jointly with them. The benchmark is 30 percent for needs assessment and 50 percent for intervention ;
  • Monitors the delivery of supply to UniRR partners and their supply management to ensure smooth running of the programme and ensures strong monitoring of the stock availability in each supported area; ensure that forecast of supplies is regualry updated ;
  • Follows up on the recommendations by a “Third Party Monitoring” and Post Distribution Monitoring (PDM) ;
  • Conducts a monthly analysis on implementation of the UniRR program and provides recommendations in order to adjust accordingly ;
  • Administers funds for the programme and ensures effective use of UNICEF resources is monitored for effective project delivery ;
  • Ensures a sound knowledge management of the programme.

Emergency Project :

  • Participates in the implementation of plans of action and workplans for emergency project. Undertakes field visits to emergency project areas, to assess local conditions and monitor project progress. Carries out project administration. Prepares inputs for appeals and updates related to emergencies. Coordinates with program sections staff and others to mobilize donor response and recovery/rehabilitation-related funding, including humanitarian appeals and documents (e.g., pitch documents). Communicates and advocates on the situation and needs of children through local and international media, as appropriate ;
  • Collects and analyses lessons learnt from UNICEF’s emergency operations experience and contributes towards adoption of the best practices and standards for longer-term emergency interventions. Assists in identifying longer-term requirements of the emergency intervention/operations ;
  • Works with other colleagues to make sure that disaster prevention, mitigation, preparedness and response strategies are mainstreamed in the country office’s workplans. Assists in the preparation of sectoral input for the country programme documents, plan of action, annual work plans, and other related documents of the office’s Emergency Preparedness and Response. Provides technical input in the preparation of the Situation Analysis and the Country Programme document, as required ;
  • Serve as the focal point for humanitarian cash interventions in North Kivu. Ensures a sound implementation of humanitarian cash interventions with technical guidance from the Country Office. Participates in Cash Working Group (CWG) in North Kivu on behalf of UNICEF.


The scope of the job duties ranges from methodical data collection, analysis, and reporting, to effective monitoring and analysis of project implementation and management, with limited independent technical decisions on project implementation and evaluation which will impact on project efficiency and delivery. The nature of the job is mostly contributory technical work requiring substantive technical analysis and core knowledge of the specialized functional area. The work makes substantial contribution to the achievement of planned objectives of the project teams and the Section at the solid professional quality level. The supervisor guides and oversees the work process, progress and end-results delivery.


To qualify as an advocate for every child you will have…

Education : University degree in one of the following fields : social sciences, public administration, law, public health, nutrition, international relations, business administration or other related disciplines.

Work Experience :

  • A minimum of two years of relevant professional work experience at the national and/or international levels in humanitarian programme in particular with complex emergency response (including needs assessment, planning, implementation, monitoring and evaluation) ;
  • Proven experiences in emergency field experiences in the East of DRC (North Kivu, Ituri, South Kivu and Maniema) is desirable ;
  • Knowledge/experiences in humanitarian cash programming or public health is an asset.

Language Proficiency  :

Fluency in French and a local working language of the duty station; a second UN language an asset :

  • The work also includes the review of appropriateness and completeness of financial and supply documentation as well as adherence to established allotments ;
  • Technical expertise is required to analyse data and background information in support of emergency situation analysis, risk analysis and updates ;
  • The job requires professional judgement to interpret and apply guidelines correctly. If necessary, recommends deviations from guidelines to programme/project officers, as appropriate.


For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Remarks :

  • Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service ;
  • Only shortlisted candidates will be contacted and advance to the next stage of the selection process.


Deadline : 11 May 2021 W. Central Africa Standard Time.


Apply here