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UNICEF seeks to recruit a C4D manager – Anthropologue (Ebola Response in Beni ), P-4, TA Goma, DRC #108304, 4 months

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UNICEF seeks to recruit a C4D manager – Anthropologue (Ebola Response in Beni ), P-4, TA Goma, DRC #108304, 4 months

Job no : 517854
Work type : Temporary Appointment
Location : Congo, Dem. Rep
Categories : Communication for Development (C4D), P-4

Apply here


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.


For every child,

Under the guidance of the Chief of Communication for Development and in close coordination with corresponding government-led coordination platform, the C4D / Ebola Response Team Leader will be responsible for co-coordination and for updating the strategy and implementation plan approved by the government and supported by the UNICEF C4D /Social Mobilization response  team.


How can you make a difference?

The Minister of Health (MoH) of the Democratic Republic of Congo declared a new outbreak of Ebola Virus Disease (EVD) on August 1st 2018, following the confirmation of four cases of Ebola in the Mabalako health zone of the territory of Beni, North Kivu province, Eastern DRC. In early October 2018, more than 230 cases have been reported across 7 health zones in two provinces, i.e. five health zones (Beni, Butembo, Oicha, Musienene and Mabalako) in North Kivu province; and two health zones (Mandima and Mambasa) in Ituri province.

Since then UNICEF multi-disciplinary teams from WASH, C4D, Psycho-Social, Security and Logistics have been deployed to the region as part of the first intervention team in support of the Government response team.  In this same month, the government and partners successfully ended the Ebola epidemic in the Equateur region, that spread between May and July 2018. The C4D teams in Equateur played a major role in the response and were integrated in all response commissions.  With this in mind, UNICEF DRC is urgently in need of a well-qualified and experienced candidate to lead the UNICEF role and accountabilities in the area of C4D / Social Mobilization for Ebola Response in Eastern DRC and provide guidance to C4D staff and partners.


To qualify as an advocate for every child you will have…

Provide technical leadership, representation, coordination and supervision :

  • Organize, manage and supervise the work of all international, national and field based staff in the office working on the C4D/Ebola response ;
  • Provide technical guidance and support for UNICEF’s response in the national Ebola response social mobilization commission in the field as per agreed standards and benchmarks. Assist the government in running the Social Mobilization commission meetings, whether nationally or regionally, and provide technical C4D expertise ;
  • Under the framework of National C4D/Social Mobilization Ebola response coordination platform, and in conjunction with other partners and on behalf of UNICEF, lead and provide direction to the national and regional C4D/Social Mobilization/Ebola task force and working committees ;
  • Contribute to UNICEF’s engagement in cross-sectorial needs assessments, prioritization, analyses and evaluations of the emergency response ;
  • Promote and influence the development of communications strategies and standards that promote the adoption of safe practices in accordance with national and international humanitarian standards ;
  • Coordinate with the C4D Coordinator of corresponding government to provide data and feedback to monitor progresses of C4D/Ebola response.  The report must include rumors/response(s), challenges/solutions, gaps, recent activities and requests for support.

Develop and scale up implementation of evidence based and inclusive C4D/social mobilization strategies :

  • Make viable recommendations on operational strategies in the areas of participatory communication, social mobilization and behaviour change and on appropriate materials and media to reach target audiences. Specifically and based on the identified needs, and in coordination with other UNICEF’s relevant sections and divisions – particularly CSD, C4D, WASH and External Communications – and implementing partners (MOH, WHO, International and Local NGOs) guide the development and implementation of strategies and plans to :
    • Reach target population with culturally appropriate and gender sensitive messages to reduce health risks with reference to both physical and behavioural aspects ;
    • Develop capacities for social mobilization, behavioural change/promotion and community outreach mobilization among national and local partners and stakeholders to address issues of fear/stigma associated with Ebola Viral Disease ;
    • Develop, pre-test, edit, and produce culturally relevant communication materials meeting requirements and quality standards.
  • Incorporate Early Recovery and Disaster Risk informed approaches as integrated component of UNICEF’s response in the Ebola response activities related to behaviour change and communication ;
  • Guide the C4D team’s work with actors at community level to identify rumors, to assess information needs, coordinate and map out priority gaps and identify key C4D social mobilization/Ebola interventions involving groups at risk, social mobilizers and creation of resources and platforms ;
  • Provide directions for going-to-scale of SM activities ;
  • Ensure coordination among national public information, media relations, risk reduction and health protection actions.

Strengthen partnerships :

  • Work with UNICEF sectoral partners (e.g. WASH) to incorporate and integrate their normative guidance and activities into the social mobilization efforts ;
  • Provide directions for strategies to engage and involve political, local, traditional, religious and opinion leaders and “change agents” at all levels in the process of social mobilization and community-based strategies ;
  • Guide, nurture and oversee the development and strengthening of strategic partnerships with local stakeholders, community and civil society groups, leaders, private sector and other key partners for participation in social and behavioural changes activities related to Ebola response/mobilization.

Build capacity :

  • Initiate and guide the evaluation of capacity gaps and needs of trainers and social mobilizers ;
  • Oversee and provide quality assurance for planning and implementation of training of trainers and social mobilizers including development of training materials.

Research, monitor and evaluate :

  • In collaboration with sectoral teams, local partners and government programme officers, oversee and guide the design and implementation of Rapid Communication Assessments, including the analysis of: profile of the high risk or affected communities, high risk practices/ behavioural assessment, community and social network mapping and capacity assessment, and channels of communication and resources ;
  • Based on results of Monitoring and Evaluation efforts, guide the revisions of the communication strategy and messages through participatory micro-planning with government officials, programme staff, and other UNICEF partners ;
  • Ensure targeted responses, real time monitoring and adequate and timely readjustments of activities ;
  • Analyze and evaluate data to ensure compliance and achievement of objectives and recommend corrective action, when necessary, to meet programme/project objectives ;
  • Guide the preparation of monitoring and evaluation reports in accordance with the established guidelines, methods and procedures.

 Document experiences and lessons learned

  •  Ensure exchange of information, experience and good practices used, to government officials, programme staff, and other UNICEF partners and the UNICEF country and regional office.


For every Child, you will have…

  • Advanced university degree in behavioural and/or social sciences (anthropology, sociology, psychology, social development, etc.) or public health. Understanding of – or training in – current developments in the field of communication for development theory and research, participatory processes, media; as also strategic communication planning, behaviour analysis, formative research and evaluation. A relevant 1st University Degree in one of the above sciences, with qualifying experience, may also be accepted in lieu of the Advanced University Degree ;
  • At least 8 years of solid work experience in C4D, of which at least 2-4 years in emergency contexts or dealing with emergency issues, 4-6 years in developing country contexts ;
  • Proven experience in coordinating and/or facilitating multi-agency C4D preparedness and response in emergencies. Experience in emergency response to outbreaks (Ebola, Cholera, etc.) or understanding of outbreak/risk communications and dealing with the media is an asset ;
  • Knowledge of and experience in the social, political and economic environment of West and Central Africa will be an asset ;
  • Fluency in French. Knowledge of English an asset.


For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

The technical competencies required for this post are :

  • Leading and Supervising ;
  • Adapting and responding to change ;
  • Planning and Organizing ;
  • Formulating Strategies and Concepts ;
  • Relating and Networking.

View our competency framework at

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.


Working conditions

Post is office-based in Beni, DRC. Regular travel will be required for field and partner visits, and rapid assessments to monitor and advice on C4D interventions.

Please note: depending on the location, certain conditions, rules and regulations may apply. Staff member are expected to be adequately briefed on safety measures to reduce personal risks of infection.


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