Avis de recrutement d’un spécialiste de la collaboration, de l’apprentissage et de l’adaptation (CLA) et de la gestion des connaissances (KM), Addis-Abeba, Éthiopie
About FHI 360 :
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology– creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the position of CLA/KM Specialist in Addis Ababa, Ethiopia.
Job Summary :
The CLA/KM Specialist will be a mid-level member of the project team and will work with the Monitoring, Evaluation, and Learning (MEL) team, larger project team, local implementing partners, the government, nongovernmental organizations, community organizations, and others to support knowledge gathering and sharing, and application of a comprehensive CLA approach within the project. The CLA/KM Specialist will work under the oversight of the MEL Director to provide high-quality knowledge management and CLA technical assistance in support of the project’s maternal, newborn, and child health (MNCH); family planning and reproductive health (FP/RH); malaria; nutrition; water, sanitation and hygiene (WASH); and emerging infectious diseases (EID) priorities.
Accountabilities :
- Facilitate project-wide strategic thinking to create a framework, system, and tools for generating and sharing knowledge across project partners, implementation regions, and health areas in order to fulfill the project’s strategic objectives ;
- Work with the MEL Director and team to plan and implement all internal and external CLA activities ;
- Contribute to knowledge management and learning through collecting and analyzing program data ;
- Ensure that data and experiential learning are consistently applied throughout the project life cycle ;
- Lead the design and facilitation of learning events (i.e., reflection sessions, presentations, pause and reflect sessions), including the preparation of event materials ;
- Ensure robust partner engagement and consultative processes with communities, local government, civil society, other USG projects, and stakeholders as part of the project’s overall approach ;
- Collaborate with country and regional partners and other stakeholders to set up appropriate dissemination and discussion channels and/or work through and strengthen existing channels to share lessons, approaches, tools, results, and stimulate dialogue ;
- Oversee the production and dissemination of project research and learning through a variety of channels including publications, workshops, conferences, distance learning, and electronic media ;
- Coordinate design, editing, publishing, and translation services as needed by the project ;
- Provide capacity strengthening to staff on the use of collaboration and communication platforms, such as MS Whiteboard, Jamboard, Mural, etc. ;
- Provide guidance on KM-related policies, award requirements, and best practices ;
- Contribute to the development and writing of quarterly and annual reports, and all other reporting requirements as needed ;
- Contribute to the development of annual work plans and other required deliverables ;
- Perform other tasks that support the MEL Director to successfully complete workplan activities, as assigned.
Applied Knowledge & Skills :
- Moderate knowledge of concepts, practices, and procedures by providing technical support for research studies ;
- Development of scope of work and deliverables for partners, consultants, etc. ;
- Proficiency with database management software and on-line search tools required ;
- Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas ;
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff ;
- Must be able to read, write, and speak fluent English ;
- Excellent organizational and analytical skills ;
- Demonstrated proficiency with using Microsoft Office Suite required ;
- Ability to analyze and interpret data, identify errors, and prepare reports ;
- Ability to solve problems and implement corrective action as needed.
Competencies :
There are 31 FHI 360 development competencies, of greatest focus for this particular job will be :
- Project Management (Planning and Time Management) – Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once ;
- People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best ;
- Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity ;
- Employees are expected to possess or have high potential for development of these three fundamental competencies.
Problem Solving & Impact :
- Works on problems of moderate to complex scope that require review of various factors ;
- Exercises good judgment with selecting methods and techniques to determine appropriate action ;
- Decisions may cause delays and affect a work unit or area within a department ;
- Identifies and raises issues to senior technical staff ;
- Networks with key internal and external personnel ;
- Decision may cause delays or failure to achieve results that impact departmental goals.
Supervision Given/Received :
- Has no supervisory responsibility ;
- Receives methods and procedures on new projects and assignments ;
- May provide guidance to other lower-level staff ;
- Typically reports to MEL Director.
Profil :
Education : Master’s degree or equivalent required in public health, social and behavior change, health communications, marketing, communications or related field.
Experience :
- A minimum of 6+ years working on KM and/or CLA elements within development programs, with a preference for SBC or demand creation project experience ;
- Field experience in developing and implementing health projects and programs in Ethiopia and/or other African countries that have demonstrated impact, at scale ;
- Strong understanding of the current state of the health sector in Ethiopia, with experience working on programs addressing at least three of the following areas: MNCH, FP/RH, malaria, nutrition, WASH, EID ;
- Understanding of widely accepted formative research, pretesting, and monitoring and evaluation methodologies for SBC programs ;
- Understanding of capacity strengthening strategies and approaches to develop and strengthen SBC knowledge, ability, and skills among a wide array of technical staff ;
- Ability to translate research, learning, and technical information into practical tools and approaches that facilitate knowledge sharing for diverse, segmented audiences and through appropriate channels ;
- Ability to articulate strategic approaches for gathering and sharing information across a wide range of health and/or development areas ;
- Familiarity with USAID rules and regulations governing branding and marking ;
- Demonstrated strong technical, programming, and management skills ;
- Proven ability to work as an effective team member ;
- Proven ability to work independently by setting own milestones and completing assigned tasks ;
- Demonstrated interpersonal and negotiation skills, and experience working in collaboration with the private sector, government, partners, donors, and NGOs.
Language Requirements : Candidate must have full professional proficiency (written and verbal) in English and Amharic .
Typical Physical Demands :
- Typical office environment ;
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard ;
- Ability to sit and stand for extended periods of time ;
- Ability to lift/move up to 5 lbs.
Technology to be Used : Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements : 10% – 25%
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.